Job Description

The Embedded Systems Engineering Manager is responsible for hardware development and maintenance with our contract manufacturer and software development team. Creating Windows Embedded Images for custom systems and assisting with both hardware and software testing of Mediasite hardware. Working with the software team and third-party vendors in identifying, reproducing, reporting, and resolving hardware-related issues.

Responsibilities

Embedded System Design, Validation, and Production

  • Research, identify, provide, and maintain cost effective capture solutions
  • Create and test Windows Embedded Systems Images
  • Update and test Windows Embedded OS drivers and BIOS versions
  • Update and create batch scripts
  • Work with Operations and the contract manufacturer to process customer RMAs and identify potential hardware concerns
  • Verify the hardware build instructions and testing protocols to ensure customers receive stable and functional devices
  • Work with Customer Support to troubleshoot and diagnose escalated customer cases

Vendor Management & Third-Party Device Evaluation/Support

  • Work with Sonic Foundry's contract manufacturer to design, certify, and validate new and existing Embedded/IoT Systems
  • Communicate with third-party vendors to receive, test, and validate various hardware devices
  • Work with capture card vendor(s) to test capture devices and driver updates

Software and Hardware Setup and Compatibility Testing

  • Work with the Capture and QA teams to test the Mediasite Recorder software on dedicated Mediasite hardware systems
  • Setup Mediasite Recorder hardware for Sonic Foundry’s internal teams
  • Swap computer components and build internal test hardware for internal teams
  • Verify hardware device compatibility with the Mediasite Recorder software
  • Internal and external video capture cards
  • Motherboard inputs/outputs
  • External video network sources
  • Benchmark the Recorder hardware (memory, CPU, and drive performance) using detailed diagnostics tools to ensure product stability
  • Assists Marketing and Engineering with technical documentation activities

Experience & Qualifications

  • 5+ years Embedded/IoT Systems development and support
  • Bachelor’s degree in computer engineering or related field
  • Experience creating and testing Windows Embedded OS Images
  • Experience working with external hardware vendors and manufacturers
  • Demonstrated ability to collaborate with software development teams to validate hardware capabilities
  • Experience with computer assembly, repair, and modification
  • Knowledge of analog and digital audio, video, and computer interfaces

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Contact Information

Location

LinkedIn Profile / Website

Sonic Foundry is an Equal Opportunity Employer

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Diversity and inclusion are both embraced and is a recognized business advantage. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Sonic Foundry uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/. Employment is contingent upon passing a background check.

Thank you for your interest in Sonic Foundry!