Account Manager Apply Now

The Event Services Account Manager will be a passionate event team member who will partner with and ensure the long-term success of event customers.  

• Event Services Account Manager is responsible for the Sonic Foundry business in assigned accounts
• Operate as the lead point of contact for any and all matters specific to assigned event customers
• Build and maintain strong, long lasting customer relationships
• Develop a trusted advisor relationship with key event customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of Mediasite Event Services according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to Sales
• Identify and grow opportunities within accounts and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed with Technical Support and Engineering

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering event client focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communication skills
• Project management and sales experience in the events industry a plus
• Mediasite technical ability
• Bachelors degree in a related field preferred